By placing an order with the Mr Klean Cleaning Services company either by telephone or e-mail, you will be bound by these terms and conditions.

The Mr Klean Cleaning Services Company will perform the work specified by the Client in a professional manner. The Mr Klean Cleaning Services Company reserves the right to make changes to any part of these Terms and Conditions without notice.

The Service

The Mr Klean Cleaning Services Company will carry out most domestic chores inside of the home, it is however down to our discretion. We will not carry out any task we deem inappropriate or unsafe.

The cleaners will work for the time allocated to your property, as agreed prior to commencement of the service. The minimum number of hours charged for is two, even when the cleaning time may be less.

The Mr Klean Cleaning Services Company will provide all the materials needed for the clean. Should a client wish that we use their cleaning equipment or materials, we ask, that they must be in safe working order.

Pricing And Payment Terms

All work is to be paid for on or before the day of the clean, by either bank transfer, standing order, or cash.

Prices are subject to review at any time without prior notice.

Keys

The Mr Klean Cleaning Services Company provide and safe and secure system for the handling of keys and will return client keys upon cancellation, with 7 days.

Complaints

All complaints need to be brought to the attention of the office, no longer than 24hrs after the clean, where if we deem necessary, we will carry out the clean again.

Cancellations

All cancellations require a minimum of 72hours notice, otherwise the clean will still be charged in full.

Any cancellations or re-arrangements to regular services, must be made directly with The Mr Klean Cleaning Services Company office and not with the cleaning staff.

Following cancellation, it is not permitted to instruct any employees, or former employees of The Mr Klean Cleaning Services Company to undertake provision of the same services/products as supplied by The Mr Klean Cleaning Services Company. Should such an incident arise The Mr Klean Cleaning Services Company will enforce that which is reasonable to protect its business and recover any loss of revenue.