Privacy Policy
Last Updated: March 24, 2025
Mr. Klean Cleaning & Property Maintenance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, payment information.
- Service Information: Details about your property, cleaning preferences, and service history.
- Communication Records: Records of our communications with you, including emails, calls, and text messages.
- Website Data: Information collected through cookies and similar technologies when you use our website.
2. How We Use Your Information
We use your information to:
- Provide cleaning and maintenance services
- Process payments
- Communicate with you about appointments and services
- Send service reminders and follow-ups
- Improve our services and operations
- Comply with legal obligations
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third parties that help us provide our services, such as payment processors.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Text Message Communications
If you provide your mobile phone number and consent to receive text messages:
- We may send you appointment reminders, service updates, and promotional messages.
- Message and data rates may apply based on your mobile carrier.
- You can opt out by texting "STOP" to our messages at any time.
6. Your Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
7. SMS Communications
When you provide your phone number and consent to receive SMS messages from us, you agree to the following:
- Message Frequency: Message frequency varies based on your interactions with our services. You may receive confirmation messages for bookings, appointment reminders, updates about our services, and occasional promotional messages.
- Opt-Out Instructions: You can opt out of SMS messages at any time by replying "STOP" to any message we send you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm you have been unsubscribed.
- Help Instructions: For assistance with our SMS messaging service, reply with "HELP" to any message we send you, or contact us at 561-486-3444 or juan@mrkleanfla.com.
- Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: